360 degree feedback works
Probably the most direct and useful information a person can obtain about how others perceive their effectiveness, 360 degree feedback is a powerful mechanism for informing personal development planning and individual training needs analysis.

To gain maximum benefit 360 feedback must be properly introduced and managed. At SR&A we have been helping clients to implement 360 processes for many years. We can advise you about the best way of putting 360 in place, and provide you with all of the tools and support necessary to collect the data, generate reports and feed back to participants.

Elements of a successful 360 process
We believe that the following conditions are necessary for 360 to be effective:

• Assessment against appropriate competencies specific to your organisation
• Clearly demonstrated confidentiality of data and anonymity for respondents
• Straightforward and flexible methods for distribution and return of questionnaires
• Accurate mechanisms for logging returns & active progress chasing
• Report content that provides the right level of detail required for the intended function, e.g. personal development, organisational audit, etc.
• Accurate, quality-assured analysis and reporting
• One-to-one feedback by trained facilitators

How SR&A can help?
Our highly flexible software systems allow us to design a 360 process specifically around your organisation’s competency framework, and produce reports in custom format. Alternatively, we can offer a service based on a generic model of management competencies developed by SR&A for use in 360 degree assessment.
Click here to see a sample 360 Report

Our 360 degree service also offers:

• Confidential submission of rating forms (by post or email)
• Numeric ratings and free text reporting
• Rigorous data entry techniques to ensure accuracy
• Chasing of missing returns
• SR&A can provide feedback coaching for facilitators, or direct feedback to participants in 360 degree workshops.

We are also able to work with your organisation to facilitate work-based learning schemes, network learning groups, or mentoring arrangements to help ensure follow-through after completion of a 360 degree assessment.