Purchasing Department Employee Interview One-to-one Role Play Exercise

This is a one-to-one role play exercise designed to investigate how the participant deals with an exploratory interview with an employee who has shown a recent decline in performance. The exercise requires considerable perception and ability to identify unstated, but implied problems. The participant will need to give careful attention to the conclusions he or she draws and then agree an action plan which will result in improved performance.

Number of participants: 1

Administration & completion time: 45m.

Exercise Description

TalkPlace One-to-one Interview One-to-one Role Play Exercise

The purpose of this exercise is to enable a participant to be observed while conducting a meeting under role play conditions with another person. The focus of the meeting is a customer complaint received by the hotel of which the participant is playing the manager. The exercise requires exploration and analysis, as well as skills in negotiation and compromise.

Number of participants: 1

Administration & completion time: 30m.

Exercise Description

Creative Solutions Individual Creativity Assessment

Creative Solutions presents participants with a number of scenarios based on realistic management problems. The task presented to individuals is to: identify the essentials of the problem; identify their goals in solving the problem; generate as many alternative solutions as they can; rate their judgement of the satisfactoriness of the solutions. The test therefore assesses judgement as well as fluency in generating alternatives.

Number of participants: 1 upwards

Administration & completion time: 60m.

Exercise Description

Housing Association Review Individual Analysis and Presentation Exercise

Participants are asked to review some extracts from a pre-inspection report of a group of housing associations with a view to identifying areas of good and bad practice, areas of improvement and decline, and key issues to explore in the inspection. Participants must make a stand-up presentation summarising their analysis.

Number of participants: 1 upwards

Administration & completion time: 100m
(80m preparation, 20m presentation & questions).

Exercise Description